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This week I'm not going to deal with
whether search engine marketing actually works. I'm going to assume that
you already know it works. I'm also going to assume that you've chosen
to work with a reputable SEO firm, rather than doing it yourself. With
those two assumptions out of the way, I'm going to focus on 12 simple
steps to help you get the most from your search engine marketing
campaign. Believe me, after dealing with hundreds of clients over the
past 5 years, these steps have been field tested over and over again!
1. Go In With the Right Expectations
Search engine marketing can be incredibly effective, and yes, is some
cases, can provide marketing miracles. But don't expect the impossible.
Don't expect overnight rankings for exceptionally competitive or generic
keywords. You're setting yourself up for disappointment from the very
beginning.
If you've been paying attention to the industry over the past 3 years,
you have to know that most search engines are a lot smarter than they
were in 1998. A little bit of HTML savvy and keyword stuffing are no
longer going to shoot you to the top for a keyword like MP3 or
Computers. Now, search engines take into account things like total
content, relevant incoming links, outgoing links and other factors that
are impossible to fake.
Also, account for the "head scratch" factor. Sometimes you will find a
site ranking highly on a search engine for a seemingly impossible
keyword with no rhyme or reason. Search engines rely on secret and
highly complex algorithms to determine rankings. When you have something
this complex, there will be glitches and results that are hard to
fathom.
So, what can you expect? If you follow the hints outlined below and pick
the right SEO firm, who will help you with your keyword analysis, you
should see a number of top 20 or 30 (preferably top 10) rankings across
most search engines in 3 to 4 months. After this initial boost, you
should see an overall trend of increasing visibility as time goes on,
bearing in mind that search engine rankings tend to fluctuate, sometimes
dramatically. In 6 months, you will see significant increases not only
in search engine traffic, but overall traffic. Based on my past
experience with a wide number of clients, traffic doubling in the first
6 months is not at all unusual.
2. Understand the Importance of Targeted Keywords
The most common misconception with search engine marketing is that you
have to rank for generic single word keywords to attract any traffic.
The opposite is true. While a single generic term may generate traffic,
the quality of the traffic is generally poor. High quality traffic comes
from great search engine rankings for well thought out, relevant terms.
The keyword analysis is the key to the success of your search engine
marketing program. You need to think like the searcher and anticipate
what words they would use to find you. You also have to understand that
people are becoming more sophisticated in the ways they search.
Let's look at an example. Say you're looking for accommodation in Puerto
Vallarta, Mexico. Would a top ranking for "hotels" do you any good? No,
the scope of the phrase is far too wide. If the searcher did start their
search with this phrase, they would quickly find that the results they
receive aren't relevant, and they would narrow their search. Even if
they searched for "Mexican hotels", the results would still be too
irrelevant. They would search for "Puerto Vallarta hotels" or, depending
on their requirements, they might even further refine their search to
"Puerto Vallarta all inclusive resorts" or "Puerto Vallarta family
hotels".
As a matter of fact, we do have a client here in Kelowna, BC, that not
only ranks highly for "kelowna motor inn" and "kelowna accommodation",
but also has a couple of number one rankings for "motor inn" on major
search engines. At first glance, this is great... but while the
geographic specific terms generate hundreds of qualified leads a month
for the client, the number one ranking for "motor inn" has done nothing
for him. (No, we didn't purposely try to get the client a number one
ranking for motor inn, it just happened.)
So, focused keyword phrases are good, but you don't want to focus so
specifically that no one is looking for your term. The second part of a
professional keyword analysis involves looking for the search terms that
are relevant and that people will search for. Just bear in mind that 150
qualified searches a month are far more valuable than 10,000 unqualified
searches.
For more on picking keywords, see
"Picking the Right Keywords"; and for more on the way people search,
check out "The Psychology of
Searching".
3. Know Why Search Engine Targeted Content Pages (or Keyword Specific
Content Pages) are The Way They Are
Search engines like lots of good content simply presented in a clean
HTML format. Search engines don't like Flash, dynamic content, java
coding, extensive graphics and all the other bells and whistles that
designers and programmers love to use. That's why many SEO firms will
"beef up" the spiderable content of your site by adding additional
content pages. These pages will be referred to as doorway pages, focused
content pages, or gateway pages. At SEP, we create pages that go one
step further, called Keyword Specific Content pages, that are
interlinked within your site.
Whatever the name, it's important for you to understand the purpose of
these pages. Generally, they are written and constructed to feature one
keyword phrase. They are built specifically for a search engine. In our
case, they quickly provide a "front door" through which a visitor will
click directly into your site. These are pages that are built for search
engines, not people. The entire purpose is to rank highly on a search
engine. A good SEO firm will carefully construct these pages to be
highly optimized. This is why the body text may sound odd and
repetitive. It's why you won't find rollovers and flash. When you force
the SEO firm to make changes to these pages to satisfy human tastes, you
will usually make them less effective with search engines. You're
defeating the whole point of the page. If your SEO's writer has
completely missed the whole point in writing the text, then by all means
ask for a rewrite. But please don't try tweaking the script to make
them more grammatically pleasing to you. There's a very good reason the
words are in the order they are.
4. Don't Encourage Spamming
Clients who are comfortable with aggressive marketing will often demand
that SEO firms "push the envelope" in their positioning tactics. They
will insist on known spam tactics such as cloaking, keyword stuffing,
invisible text and others. Their reasoning is that their competitors are
doing it, so they have to follow suit to survive. Let me explain the
flawed logic in this approach.
First of all, spam usually doesn't work. As I've said before, search
engines are smarter at recognizing spam and rendering it useless.
However, there are still sites out there that rank highly and are filled
from the head tag to the closing body tag with every type of spam
imaginable. Sooner or later, however, the search engines will catch up
with these sites and eliminate them from their index. It's just a matter
of time.
And that brings me to the main reason for avoiding spam. By encouraging
your SEO firm to use spam tactics, you run a very real risk of having
your domain permanently banned from a search engine. Once this happens,
you can write off any traffic that search engine would have provided. To
me, that's a very high price to pay for a tactic that isn't very
effective in the first place.
Also included under this topic are the webmasters who decide to give
their SEO firm a "helping hand" by including hidden text, stuffing
keywords in their meta tags or other spam tactics. Please don't try to
second guess your SEO firm.
5. Upload Optimized Pages Promptly
Part of our service involves taking existing pages from a site and
optimizing them. This means going through the HTML coding carefully and
making the page "search engine friendly", with the primary keywords for
that page appearing in all the right spots. We also create specific
content pages called Keyword Specific Content pages (described in tip
number 3). Until these pages are uploaded to your site, there's nothing
we can do for you on the search engines. We can submit your site, but
there's not optimized content for a search engine to index. The longer
the uploading of these pages is delayed, the less effective your search
engine marketing program will be.
We have found the greatest success with sites that have allowed us ftp
access, giving us the ability to upload the optimized pages ourselves.
While this isn't possible with every client, it is imperative that the
webmaster take responsibility for ensuring that these pages are uploaded
quickly.
6. Don't Overwrite Optimized Pages
Once optimized pages are uploaded, the second biggest problem we
encounter is clients overwriting or deleting optimized pages. This
eliminates the coding and content that has been carefully prepared for
the search engines, putting your SEO firm back to square one. Rankings
that suddenly disappear from a search engine are traced back to
overwritten or deleted pages in over 90 percent of all cases.
There's two things a site owner or webmaster can do to ensure this
doesn't happen. First of all, if you're making a revision to an existing
page that has been optimized, make the changes to the page that's
currently sitting on your server. Don't make the changes to a local copy
of the page on your hard drive. This way, you won't eliminate the meta
tags or other optimization your SEO firm has done. Secondly, don't
eliminate unfamiliar pages from your website without checking with your
SEO firm first. Chances are, these are additional content pages placed
on your site specifically for search engines.
7. Consult with an SEO Professional Prior to Site Design or Re-Design
The best time to start thinking about making your site search engine
friendly is when it's still in the planning stages. All too often, the
goals of a site designer and the goals of a search engine marketer are
at cross purposes. As I've said over and over again, search engines
don't look kindly on bells and whistles. For more on this subject, read
"Planning a Site Redesign? Read
this first!"
8. Provide Access to Visitor Logs
If your SEO consultant doesn't have access to your visitor stats, it's
like asking them to bowl blindfolded. They can monitor your progress on
search engines, but they'll have no idea how successful they are at
converting those higher rankings into the only statistic you really care
about, increased traffic. Ongoing analysis of
visitor logs allows a good SEO firm to fine tune their search engine
marketing campaign, placing emphasis on the highest performing traffic
sources, discover new links and refine their choice of keywords. Visitor
numbers can make the difference between a strike and a gutter ball.
9. Make Sure Your Host Server is Reliable
And now, a simple lesson in Internet cause and effect. If your site is
down when a search engine spider comes to visit, you won't be included
in the index. What's even worse, if you've already achieved some high
rankings, they'll probably disappear because the search engine will
purge those listings from its index, assuming your site is no longer
active.
A site being down for a day, or even an hour, could affect your
visibility for months to come. For this reason, make sure your hosting
service is reliable. And if you're planning to take your site down for
awhile, but don't want to lose your rankings, consider leaving place
holder pages online to help hold your position in the search engines.
Make sure you inform your SEO consultant well before you take the site
down and enlist their help in making sure those rankings don't
disappear.
10. Don't Put All Your Eggs in One Basket
Yes, search engine marketing is the most cost effect form of online
marketing I've ever found. That's why it's the focus of our business.
But it's also the most difficult to control. Search engine rankings are
constantly subject to wild fluctuations up and down, and often disappear
entirely. For this reason, it should never be your sole online marketing
strategy. Buffer the unpredictability of the engines with other
marketing vehicles and you'll sleep much better at night.
11. Understand that Not All Search Engines are Created Equal
A good search engine marketing firm will spend their time and efforts on
the engines and directories that will produce the greatest results.
Right now, Google and Yahoo produce about 60% of all search engine
traffic. Hotbot may produce 2 or 3 percent. Which traffic vehicle would
you want your SEO consultant spending their time on?
12. Budget for Paid Inclusion and Submissions
Paying for inclusion into engines and directories is a fact of life now.
You simply can't expect to have an effective search engine marketing
campaign without setting aside some budget for paid submissions and
inclusions. The first one I'd recommend is Yahoo's Business Express
Submission. For more on your paid inclusion options, read
"Paying to Play: Search Engines and
Directories Rated".
13. Pick the Right SEO Firm
Yes, I know I said there were only 12 tips, but this could be the most
important step you'll make in your search engine marketing campaign.
It's imperative you pick the right SEO firm. There are many to choose
from, but unfortunately, few of them are very good. An excellent guide
to help start your search is
Marketing
Sherpa's Buying Guide to Search Engine Optimization and Positioning.
They've reviewed 24 firms to date and have 31 more (ours included) that
they'll be reviewing for their second edition. As you'll see, the prices
charged and the results delivered vary widely. It's an excellent read
and the $119 investment could save you far more than that by pointing
you in the right direction for your search engine marketing strategy. |