|
My suspicion is that Matt Cutts
leads a pretty normal existence most times. Matt can probably walk
through most rooms without attracting too much attention. But twice a
year, when Matt’s in a room, Paris Hilton could walk through in a thong
and not get a second glance. Every spring and fall, Matt holds court
with his people. They are the webmasters of the world, and to them,
Matt’s a rock star.
Up to this past week, I had never met Matt. I’d heard about him, of
course. One of the early hires at Google. The man who fights the never
ending battle of the Spammer. The man who reached out to the webmaster
community to try to shed some light into the dark corners of Google’s
ranking algorithm. When I did meet him at Webmaster World, I was
surprised. For a man who literally holds the power of online life and
death for many webmasters, Matt’s just a really nice guy. He’s affable,
approachable, self effacing and pretty damn funny. This is not the dark
Sith overlord of the Googleplex. This is the kind of guy you’d like to
grab a beer with.
I couldn’t help but watch with bemusement the phenomenon I’ll call the
Cult of Cutts at Webmaster World. Matt started by sharing a stage with
show organizer Brett Tabke and answered some questions, both from Brett
and the audience. The session was packed. I think every single attendee
of the show was jammed into the room. The audience’s questions tended to
be more about life at Google post IPO than about SEO, and this was with
the latest effects of the Jagger update still lingering in the air. But
what the crowd really wanted to know was what’s it like to be a Googlite,
and specifically, what’s it like to be Matt Cutts. Matt was clearly not
on his home turf here. “Ask me anything you want about spam and SEO, but
let’s steer away from the IPO questions”.
What was even more amusing was what happened after the session. I had
retreated to the lunch hall to answer some emails. I was one of the few
ones in the hall when suddenly a large crowd entered. At the head was
Matt. The crowd followed, mesmerized. There were probably 50 people
following him. I don’t think Matt realized how many were there until he
turned around. Then he laughed, rolled up his sleeves and said “I guess
we’re settling in for awhile.” For over an hour, he held court,
patiently answered questions and shared insights that were pure gold for
the attendant webmasters. As Brett had said in his introduction, next to
Larry and Sergey, there’s probably no man alive who knows more about the
Google algorithm than Matt Cutts. This is the most valuable corporate
secret in existence today, and it rests with a man who dressed up as
Inigo Montoya for Halloween (Inigo was the Mandy Patinkin character in
the Princess Bride). As Matt spoke, the crowd grew, pulling up chairs
and hanging on every word. At one point, there were over a hundred
people gathered around Matt. There were three sessions going on at the
same time, and I suspect they had fewer attendees than Matt’s impromptu
site clinic.
On behalf of the webmasters and SEO’s of the world, I do have to thank
Matt. I’ve talked to other Google employees who have said how much they
hate walking around a show like Webmaster World or Search Engine
Strategies with Google on their name badge. I don’t blame them, they’re
constantly accosted by webmasters and other attendees and the tones of
the conversation can range from sycophantic to downright surly. But Matt
seems to relish the contact. He invited all attendees to come up and
introduce themselves. He never seemed to get tired of answering
questions. He spends a lot of time reaching out to the online community,
in person and on his blog. Frankly, Google could use a lot more people
like Matt Cutts.
As I sat and pondered what I had seen on the flight home, I realized
that this was a demonstration of the immense importance of Google in the
online world. A top organic ranking can be worth thousands, or even
millions of dollars in business. Power is intoxicating, and few people
are as powerful as the ones that are the gatekeepers to Google’s index.
This was demonstrated during the lunch room session, as an available
laptop was offered and a few sites were brought up. “You’ve gotta look
at this one. You’re not going to believe it.” Soon Matt was peering at
the source code. There, all the secrets of a spammer were revealed: 50
title tags, keywords stuffed in comment tags, hidden text. It was a
clumsy black hat attempt. As Matt said, “Yes, it’s spam, but worse than
that, it’s stupid”. The offending URL was jotted down in a little
notebook. A little later I saw him tucked into a quiet corner, hammering
away on a laptop. I suspect the site in question was being yanked from
the Google index. It was like sticking pins in a kewpie doll. Somewhere
in the world, a unsuspecting webmaster was soon to feel a sharp pain in
his wallet.
This was a strange new culture. In Webmaster World, anyone who is privy
to Google’s secrets is a hot commodity. In this ecosystem, Matt Cutts is
a brand new oxymoron, the celebrity engineer. Picture it. Matt on stage
under the blazing lights, while in the front row, adoring webmasters
tear off their Firefox t-shirts, throwing them on stage. With images
like this going through my head, it’s probably a good thing I’m on a
plane right now, heading for home. It’s time to leave Webmaster World
behind and return to the real world. |