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SEM’s Seven Year Itch, Part Two
January 18, 2007 |
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There’s another controversy stirring in the SEM blogosphere, and this
one is revolving around the very future of organic optimization, the yin
to the paid yang of search. While this debate rears its head with
predictable regularity every few years, there’s a different flavor to
this one. This time, rather than an inter-industry turf war, it’s the
search user that will ultimately decide the fate of SEO. And that opens
up Part Two of SEM’s Seven Year Itch, what life will be like on the
agency side.
A (Very) Quick History of SEM
First, a little back story. The search marketing industry has gone
through one significant evolution since it began in 1996. Back then, it
was a grassroots movement that started on the back of the popular search
engines. More than a few have called that relationship parasitic. We
worked to game the algorithmic results of Infoseek, Altavista, Lycos and
Excite. We did it because there was no choice. At the time, the only way
we could buy results page real estate was with terribly ineffective
banners. Everybody knew that it was only the results that people looked
at, and they were generating huge amounts of traffic. The higher the
position, the more traffic we could expect. The organic optimization
side of search has actually changed very little in the past decade. The
techniques have become more sophisticated, on both sides, but it’s still
all about driving listings higher for selected key phrases.
In 1998, the first Reinvention of Search Marketing took place. Bill
Gross introduced paid search through Goto, later Overture, and now
Yahoo. Google followed suit in 2000. Suddenly, a whole new dimension
opened up. Many moved to the paid side of search. Some remained
resolutely on the organic side. And, over time, many search shops
embraced both.
The introduction of paid search has been the most significant change in
our industry. It has largely propelled search to where it is today. From
the agency side, it demanded a whole new skill set, as we pioneered the
fundamentals of bid management and, more recently, market segmentation,
conversion tracking and robust testing. But one thing remained the same.
Fundamentally, whether paid or free, it was still all about gaining the
best real estate on the search results page.
Our Day will Come (We Hope)
Whatever side of the search marketing street we hung our shingle on,
many things remained in common. We started small. We remained dedicated
to search. We worked our butts off. We loved what we did. And very few
of us got rich. But, we consoled ourselves, we’re part of the fastest
growing sector in marketing, and there’s got to be a pay off. We know
search. Everybody searches. That’s got to be worth something. Now, many
years later, we’re beginning to wonder.
The paths SEM shops chose to take have diverged over the past 7 or 8
years. Some have remained small, largely built around one or two skilled
practitioners. Some have pursued growth and built scalable
infrastructures, often fueled by eager venture capital investment,
trying to grab a piece of the search tidal wave. In the later case,
positioning themselves for an acquisition was a common exit strategy. In
a few cases this has worked, the iProspect/Isobar deal being the most
notable example. In some, the inevitable stress, change of culture and
diversion of focus ended up knocking the legs out from under the
company. At one point, Websourced was one of the largest SEM firms in
the industry. A few weeks ago, it effectively closed its doors, being
absorbed into its parent, MarketSmart Interactive.
Pondering Our Future
Whatever path we chose, we’re all coming to the same crossroads. We’ve
put in a lot of sweat equity, often at the expense of huge portions of
our non-search lives. Unlike the early employees of the search engines
(see last week’s column), we don’t have any stock options sitting in a
draw somewhere or even the security of a regular paycheck. We’ve
invested everything we have, both personally and financially, in
nurturing our individual companies along, hoping that at some point, in
some way, we could cash in that asset to finance the next phase of our
lives, whatever that might be. Up to now, the ride has been so fun that
we weren’t too concerned about getting off. But soon, we may have no
choice.
The fact is, search marketing is on the cusp of reinventing itself
again, and if the introduction of paid search in 1998 split the industry
in half, this new incarnation will fragment it in a million pieces.
Next week, I’ll continue by exploring the next Reinvention of Search and
where it leaves SEM agencies. |
Gord Hotchkiss
President and CEO
Enquiro Full Service Search Engine Marketing
Search Engine Positioning by Searchengineposition
Blog: www.outofmygord.com
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